Our Office
114a Seven Sisters Road, London, N7 6AE
Working Hours
Mon-Fri: 8AM-6PM, Sat: 9AM-4PM

Privacy Policy

Data Protection & Privacy Statement

VK BUILDTECH LTD is committed to protecting your privacy and personal data in accordance with UK data protection laws

Last Updated: June 13, 2025

This Privacy Policy was last updated on June 13, 2025. We may update this policy from time to time to reflect changes in our practices or legal requirements.

About VK BUILDTECH LTD

Company Details
  • Company Name: VK BUILDTECH LTD
  • Registration: England and Wales
  • Address: 114a Seven Sisters Road, London, N7 6AE
  • Email: [email protected]
Data Controller

VK BUILDTECH LTD acts as the data controller for personal data collected through our website and business operations.

For data protection queries, please contact our Data Protection Officer at: [email protected]

Legal Basis for Processing

We process personal data in accordance with UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our legal basis for processing includes:

Information We Collect

Contact Details
  • Full name
  • Email address
  • Phone number
  • Postal address
  • Company/organization name
Project Information
  • Project requirements
  • Property details
  • Budget information
  • Timeline preferences
  • Special requirements

Website Usage Data
  • IP address
  • Browser type and version
  • Operating system
  • Pages visited
  • Time spent on pages
Cookies & Tracking
  • Essential cookies
  • Analytics cookies
  • Marketing cookies
  • Preference cookies
  • Session data

We may record and store communications for quality assurance and training purposes:

  • Email correspondence
  • Phone call records (with consent)
  • Live chat transcripts
  • Quote requests and responses
  • Customer service interactions

How We Use Your Information

Service Delivery
  • Providing construction services
  • Processing quotes and estimates
  • Project management and coordination
  • Material supply and delivery
  • Customer support and assistance
Business Operations
  • Account management
  • Invoice processing and payments
  • Quality assurance and improvement
  • Health and safety compliance
  • Legal and regulatory compliance
Marketing & Communications
  • Sending newsletters and updates
  • Promotional offers and services
  • Market research and surveys
  • Website personalization
  • Social media engagement
Security & Protection
  • Fraud prevention and detection
  • Website security monitoring
  • Data backup and recovery
  • Access control and authentication
  • Incident response and investigation

Data Sharing and Third Parties

Important Notice

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We only share data as described below and in accordance with UK data protection laws.

Data Retention

Retention Principles

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Data Type Retention Period Legal Basis
Customer Contact Information 7 years after last contact Business records requirement
Project Documentation 12 years after completion Construction industry standards
Financial Records 7 years after transaction HMRC requirements
Health & Safety Records 40 years minimum HSE regulations
Marketing Consents Until withdrawn Ongoing consent
Website Analytics 26 months maximum Google Analytics policy
CCTV Footage 30 days maximum ICO guidelines

Your Data Protection Rights

Under UK data protection law, you have the following rights regarding your personal data:

Right of Access

You can request a copy of the personal data we hold about you, including information about how we process it.

Right to Rectification

You can ask us to correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

In certain circumstances, you can request that we delete your personal data (subject to legal retention requirements).

Right to Restrict Processing

You can ask us to limit how we use your personal data in certain circumstances.

Right to Data Portability

You can request a copy of your data in a structured, machine-readable format for transfer to another service.

Right to Object

You can object to processing based on legitimate interests, including direct marketing communications.

Exercising Your Rights

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month, though this may be extended in complex cases.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your data properly.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards
  • SSL/TLS encryption for data transmission
  • Secure data storage and backup systems
  • Regular security updates and patches
  • Firewall and intrusion detection systems
  • Access logging and monitoring
Organizational Measures
  • Staff training on data protection
  • Access controls and user permissions
  • Data protection impact assessments
  • Incident response procedures
  • Regular security audits and reviews
Data Breach Notification

In the unlikely event of a data breach that poses a high risk to your rights and freedoms, we will notify you within 72 hours of becoming aware of the breach, as required by UK data protection law.

International Data Transfers

We primarily process and store your personal data within the United Kingdom. However, some of our service providers may be located outside the UK/EEA.

Safeguards for International Transfers
  • Adequacy decisions by the UK government
  • Standard Contractual Clauses (SCCs)
  • Binding Corporate Rules (BCRs)
  • Certification schemes and codes of conduct
  • Explicit consent where appropriate

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. For detailed information about our use of cookies, please see our separate Cookies Policy.

Contact Us

Data Protection Officer
114a Seven Sisters Road
London, N7 6AE
Regulatory Authority

Information Commissioner's Office (ICO)

ico.org.uk
0303 123 1113

You can lodge a complaint with the ICO if you believe we have not handled your data properly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:

  • Notify you by email if you have provided your email address
  • Post a notice on our website homepage
  • Update the "Last Updated" date at the top of this policy
  • Seek your consent where required by law
Acknowledgment

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

© VK BUILDTECH LTD. All Rights Reserved. | Company Registration: England & Wales

Privacy Policy Terms & Conditions Cookie Policy